Менеджер по работе с клиентами со знанием английского языка

50 000 руб.

Женщина, 29 лет, родилась 12 августа 1997 г.

Санкт-Петербург, переезд невозможен, готова к командировкам

Занятость

График работы

Опыт работы

Январь 2020 —
по настоящее время

ООО Альтаир, холдинговая компания, Санкт-Петербург

референт-переводчик

The main responsibilities are interaction with the General Director and the implementation of his diversified assignments (from translations and support during negotiations, to the purchase of different equipment), business meetings, both one-on-one with partners, by email or video and audio conversation, as well as basic duties of an office manager.

Апрель 2017 —
декабрь 2019

2 года 8 месяцев

Lotte Hotel http://www.lottehotel.ru

In room dining waitress

Кейтеринг (выездное обслуживание), Ресторан, общественное питание, фаст-фуд, Гостиница Обязанности: In Lotte Hotel Saint-Petersburg I work as a waitress in Room Service and Banqueting. My responsibilities are order taking with sequences of LQA Standards, controlling the set-up of the table with ordered dishes, delivery of the order to the guest rooms, delivery of amenities and compliments to the guest rooms, keeping the cleanliness at working place, informing guests about services which hotel can provide, cleverly solving guest's problems during their stay. As for the Banqueting service, helped at setting-up the banquet halls, (conferences, coffee-breaks, exhibitions, cocktail-parties etc.) serving guests during banquets, working at the bar during the events etc. During my work learned and mastered LQA standards, increased my stress resistance and become more responsible, learned a lot of features of working in 5 star hotel, which gave me an opportunity to improve my skills as a waiter and now I learned how to provide high quality service to the guests.

Обо мне

Профессиональные навыки: Английский язык, MS PowerPoint, Исполнение личных поручений руководителя, Business English, Пользователь ПК, Ведение переговоров, Деловая переписка, Письменный перевод, Грамотная речь, Водительское удостоверение категории B, Деловое общение Дополнительные сведения: I am very communicative, responsible, kind and broad-minded person.Always ready to learn something new, never hesitate to help my colleagues. About my personal interests my favorite things in life are art, music, languages, cooking and football. I really would like to experience something totally different in a matter of work and as said before I am more than ready to show that I am eager to learn and try new things in my career. I have passed several years in best hotels of Saint-Petersburg (Four Seasons, Lotte, Corinthia) and know how to work under huge pressure. These hotels gave me a lot of experience in hospitality sphere and those skills can be used widely in many companies and groups. I believe that my interest to work and learn, my hobbies and professional experience in hotel industry will help me on my next working place.

Образование бакалавр

2019

IMI( International management institute ), Switzerland

IMI( International management institute ), Switzerland Факультет: International Hospitality Management Undergraduate Program , Management in hotel and restaurant business

Знание языков

Русский — родной

Иностранные языки

Английский — C2 — В совершенстве

Испанский — B2 — Средне-продвинутый

Дополнительная информация

Гражданство: Нет
Время в пути до работы: Не имеет значения